Privacy Policy

Bluebird Hill Cellars LLC (“we,” “us,” or “our”) operates the website bluebirdhillcellars.com and the related tasting room and e‑commerce services. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.

1. Information We Collect

Information you provide

• Account & orders — name, email, phone number, shipping and billing address, date of birth (to verify you are 21 or older), and payment information when you create an account, join our wine club, or place an order.
• Reservations — name, email, phone number, party size, and any special requests when you book a tasting.
• Newsletter — email address when you subscribe to our mailing list.
• Communications — any information you include when you contact us by email, phone, or through the website.

Information collected automatically

• Usage data — IP address, browser type, referring URL, pages visited, and timestamps collected through server logs and analytics services.
• Cookies & similar technologies — we use first‑party cookies to keep you signed in and remember your cart. Our e‑commerce platform (Commerce7) and analytics tools may set additional cookies. You can control cookies through your browser settings.

2. How We Use Your Information

• Process and fulfill orders, club shipments, and reservations.
• Verify that you meet the minimum legal drinking age (21 years).
• Send transactional emails (order confirmations, shipping updates, club processing notices).
• Send marketing communications you have opted into (newsletters, promotions, event invitations). You can unsubscribe at any time.
• Improve our website, products, and services.
• Comply with legal obligations, including Oregon Liquor and Cannabis Commission (OLCC) requirements and tax reporting.

3. How We Share Your Information

We do not sell your personal information. We share data only with:

• Service providers that help us operate — e.g., Commerce7 (e‑commerce platform), payment processors (Stripe), shipping carriers (UPS, FedEx, GLS), email marketing services (Mailchimp), and hosting/infrastructure providers (Vercel, Supabase).
• Legal & regulatory authorities when required by law, including OLCC compliance, tax agencies, or in response to a valid subpoena or court order.
• Business transfers — if Bluebird Hill Cellars is acquired or merged, your information may transfer to the successor entity under the same privacy protections.

4. Age Verification

You must be at least 21 years of age to purchase alcohol from us, create an account, or join a wine club. We collect date of birth to verify eligibility. We do not knowingly collect information from anyone under 21. If we learn we have collected information from a minor, we will delete it promptly.

5. Data Security

We use commercially reasonable measures — including HTTPS encryption, secure payment processing through PCI‑compliant providers, and access controls — to protect your information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as your account is active or as needed to provide services, comply with legal obligations (including tax and OLCC record‑keeping requirements), resolve disputes, and enforce our agreements.

7. Your Rights & Choices

• Access & correction — you can review and update your account information by signing into your profile.
• Deletion — you may request that we delete your personal information by contacting us. Certain records may be retained where required by law.
• Opt out of marketing — every marketing email includes an unsubscribe link. You may also contact us directly.
• Cookies — most browsers allow you to block or delete cookies. Note that disabling cookies may affect website functionality.

Oregon does not currently have a comprehensive consumer privacy law equivalent to California’s CCPA/CPRA. However, we honor reasonable requests regarding your data regardless of your location.

8. Third‑Party Links

Our website may link to third‑party sites (e.g., social media, partner wineries). We are not responsible for their privacy practices. We encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

Bluebird Hill Cellars LLC
25059 Larson Rd, Monroe, OR 97456
info@bluebirdhillcellars.com
(541) 424-2478